Vodacom pathetic

After calling to so many consultants logging queries regarding the net work issues slow fiber weak signal or in most cases no signal using my time to call in only to hear cables problems due to weather or the municipality cut the cables and on they go I run business from home now why must I pay for a service and it's always off line etc etc no one but no one at vodacom takes responsibility or even bothers to help their customers I pay for a service my hard earned cash but I receive none when my contract ends in January I'm looking for a new internet service provider not that it means nothing to the bosses of vodacom cause regardless they get paid customer service in the whole of vodacom is shocking pathetic