1 reviews | Active since Oct 2017
Vodacom pathetic customer service - receiving invoices for cancelled services
Before emigrating to New Zealand in September 2017, I cancelled my Vodacom contract.
In December 2017 I started receiving invoices for the cancelled services and am still receiving the invoices monthly.
I have queried this and asked for Vodacom to sort it out but have not had any response whatsoever.
I was fed up with Vodacom's #@^%^ services as a customer and am even more #@^% off about their %@#! customer service now that I am no longer a customer.
Well done Vodacom for officially being worse than Telkom at customer service....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
