AB
Adelaine B
1 reviews | Active since Jul 2017
05 Sept 2023, 11:25
Vodacom pathetic customer service
Not sure why Vodacom would continue working with RewardsCo when the employee that call on behalf of Vodacom are *********, they lie to customers to get a sale and when you realize that the package they sold you is not what you agreed to, it is a mission to get help, there has been numerous calls made to Vodacom, Promises made and confirmation given but we find ourselves in the same predicament. This is completely unacceptable and not fair to us as the customers. we are been given the run around.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Sept 2023, 12:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 12:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
