SvdW
Stephanus van der Watt
1 reviews | Active since Mar 2010
03 Aug 2020, 16:43
VODACOM: PATHETIC CUSTOMER CARE!!!
I tried to cancel my vodacom data card - spent DAYS and hours to get through to correct number... Currently it seems that card has not been cancelled - Impossible to get trough to ***; ***; Chat is not working; Customer care seems unwilling to assist!!! I HAD ENOUGH!!!!
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Vodacom's replyOfficial
04 Aug 2020, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team