Vodacom - Pathetic beyond believe

Goo day, as i have spoken to Olivia, the service I received from vodacom the past 24 days has been nothing more than pathetic. I have canceled my subscription after 20 days of struggling. Called Vox and within 3 daya i was active. I have requested that the money issue that has been charged be refunded to me After 64 calls and 22 emails vodacom still hasn't resolved my issue, and now that i have canceled my order, they are mailing me to say it is in process. After 24 days of struggling, all of a sudden things are in order. There is no words for the service, non existent, pathetic. I truly give advise to people wanting fibre to the home, dont choose vodacom. It will be a decision you will regret Kind regards SHERMAN PHARO