Vodacom pathetic at honesty and service

Item: Vodacom
Rating: 1
Author: ashani R

OMG Vodacom like 3rd Hello peter complaint and my account is still not corrected. My Dec statement states 289.1 for a contract I have never agreed to. Yet I was told this was all corrected and still not. I am not paying for something i did not agree too. STOP LYING TO YOUR CUSTOMERS!!!!!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Jan 2025, 12:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jan 2025, 12:11

Official