Vodacom Pathetic as usual

Isn't it amazing that everytime I log a Service Request or call the Fibre helpdesk, help is not what I get? I have been without internet since 3am this morning and it's 7.5 hours later that I still have no internet let alone feedback. It always seems to come down to logging complaints via HelloPeter before Vodacom actually does anything. Fix this now, I have to resort to getting sim contracts with MTN so that I can do my work. Pathetic Vodacom as usual. Beware of getting Vodacom Fibre, it's unreliable at best, it's overpriced, and Uncapped does not mean Uncapped, it's actually capped at 1.5 TeraBytes.