1 reviews | Active since Feb 2017
Vodacom : Pathetic again
<p>Hallo Peter,</p> <p> </p> <p>I was so chuffed when I was contacted by Vodacom within 24 hours of complaining to Peter, but he sequence of e-mails below speak for themselves</p> <p> </p> <p>My mate Roderique Lategan at Vodacom has disappeared.</p> <p> </p> <p> </p> <p> </p> <p>?????????????????</p> <p> </p> <p>From: Carl Geldenhuys ********** <br /> Sent: Wednesday, February 8, 2017 9:26 AM<br /> To: ********** ********** /> Subject: RE: EC-0BFD-2LL70A RE:</p> <p> </p> <p>???????????</p> <p> </p> <p>From: Carl Geldenhuys ********** <br /> Sent: Monday, February 6, 2017 7:34 AM<br /> To: ********** ********** /> Subject: RE: EC-0BFD-2LL70A RE:</p> <p> </p> <p>Morning Roderique,</p> <p> </p> <p>I have now experienced the problem first hand this weekend on the farm.</p> <p> </p> <p>Please call me on ********** and I will explain.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Carl</p> <p> </p> <p>From: Carl Geldenhuys ********** <br /> Sent: Friday, February 3, 2017 2:37 PM<br /> To: ********** ********** /> Subject: RE: EC-0BFD-2LL70A RE:</p> <p> </p> <p>Hi Rodirique,</p> <p> </p> <p>You will not be able to contact her due to the bad signal. She is also half deaf.</p> <p> </p> <p>That is the entire reason behind my request.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Carl</p> <p> </p> <p>From: ********** ********** <br /> Sent: Friday, February 3, 2017 2:14 PM<br /> To: Carl Geldenhuys ********** /> Subject: RE: EC-0BFD-2LL70A RE:</p> <p> </p> <p>Dear Mr Geldenhuys<br /> <br /> Thank you for the information. <br /> <br /> The Network team will attend to this and contact her.<br /> <br /> Regards<br /> Roderique Lategan <br /> <br /> <br /> <br /> <br /> <br /> -----Original Message-----<br /> From: Carl Geldenhuys<br /> Sent: Fri Feb 3 08:33:12 GMT+0 ********** <br /> To: ********** <br /> Subject: RE: EC-0BFD-2LL70A<br /> <br /> Morning Rodirique,<br /> <br /> <br /> <br /> Afrikaans or English. Lategan??<br /> <br /> <br /> <br /> Please note that it is not I who is experiencing the problem, but my 90 year<br /> old mother-in-law on the farm. I started it all on her behalf. Please refer<br /> to the flow of communications.<br /> <br /> <br /> <br /> See my responses below.<br /> <br /> <br /> <br /> Regards,<br /> <br /> <br /> <br /> Carl Geldenhuys<br /> <br /> <br /> <br /> ********** <br /> <br /> <br /> <br /> From: ********** ********** <br /> Sent: Thursday, February 2, 2017 5:23 PM<br /> To: ********** /> Subject: EC-0BFD-2LL70A<br /> <br /> <br /> <br /> Dear Carl Geldenhuys <br /> <br /> Your Hellopeter complaint refers.<br /> <br /> We apologise for the inconvenience caused in this regard.<br /> <br /> Please supply us with the information listed below in order to assist you<br /> further.<br /> <br /> 1. Cellular number in question<br /> <br /> <br /> <br /> ********** : Contract<br /> <br /> ********** : Pre-paid<br /> <br /> <br /> 2. Does this happen when your sim card is in another phone? <br /> <br /> <br /> <br /> Not applicable.<br /> <br /> <br /> 3. How long have you been experiencing this problem?<br /> <br /> <br /> <br /> For years, but it is now as bad as it has ever been<br /> <br /> <br /> 4. What is the exact physical address or addresses where you encounter this<br /> problem?<br /> <br /> <br /> <br /> A farm by the name of Kroonveld in the Oranjeville district.<br /> <br /> <br /> 5. What make and model cell phone are you using?<br /> <br /> <br /> <br /> A Samsung 5 (Contract) and an old Nokia (Pre-paid), but immaterial as I have<br /> the same problem with my LG S2 and my wife with her Samsung 5 when we are on<br /> the farm.<br /> <br /> <br /> <br /> Regards<br /> Roderique Lategan <br /> </p>