VODACOM PATHETIC AFTER SALES SERVICE

Good day It's sad that I have to take such measures but i need to inform the public and not let them fall in the same trap as I did. About a month back I took a contract with VODACOM for uncapped wifi. The router I was give is the new type so I was told after after a month the router lost power supply I took it back to the store in Chatsworth centre to figure what the fault is and how I can move forward as this unit is used for business. I was told it will take 21 working day to assess this router and there are no loan units on hand. So I have paid an installment but I won't have a router for 21days and vodcom does not compensate its clients. I moved over from mtn due to the coverage issues if you guys are thinking of vodcom I would think again the after sales service is pathetic. And I am totally disgusted about the service from management level.