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desmond O
1 reviews | Active since May 2016
29 Dec 2020, 08:51
Vodacom pathetic
Absolutely pathetic service from vodacom. Received a leaflet from vodacom indicating vumatel fibre in my area for R549 only to be told its R649 and a fibre department agen going as far as twlling me i can complain if i want to but the price is the price and it will not change. And after over a month of trying to get the issue addressed and sign up for the price as advertised vodacom completely ignores all my mails and posts on their pages. Pathetic service. Quick to advertise but not quick to deliver and *********** customer service.
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Vodacom's replyOfficial
29 Dec 2020, 08:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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desmond O's updateReviewer Update
29 Dec 2020, 12:27So what you are basicly saying is even after advertising the said product for saidprice you refuse to deliver the product for advertised price? This is false advertising and can and will be reported if not delivered as advertised
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desmond O's update29 Dec 2020, 12:27
Reviewer Update
So what you are basicly saying is even after advertising the said product for saidprice you refuse to deliver the product for advertised price? This is false advertising and can and will be reported if not delivered as advertised