1 reviews | Active since Feb 2017
Vodacom : Pathetic
<p>Dear Peter,</p> <p> </p> <p>I have passed the following on to Vodacom on 14 November 2016:</p> <p> </p> <p>I have a 90 year old mother- in- law staying on a farm. The Vodacom signal is very bad in her house. Is it possible to fit a booster receiver or something like that? Carl Geldenhuys ********** </p> <p> </p> <p>Since that date I have had correspondense or communication with Vodacom on:</p> <p> </p> <p>28 November 2016</p> <p>28 December 2016</p> <p>29 December 2016</p> <p>3 January 2017</p> <p>16 January 2017</p> <p>23 January 2017</p> <p>30 January 2017</p> <p> </p> <p>The latter reading</p> <p>Good day, </p> <p>If I do not have a response from you by 12:00 tomorrow (Tuesday) you will hear from Hallo Peter re your bad service. </p> <p>Regards, </p> <p>Carl Geldenhuys</p> <p> </p> <p>Still no response at all!!</p> <p> </p> <p>I am addressing this complaint to you as I do not know what more to do.</p> <p> </p> <p>I thank you for your proactive action that will hopefully lead to some action from Vodacom's side.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Carl Geldenhuys</p> <p> </p> <p> ********** </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
