JK
Joanita K
1 reviews | Active since May 2019
14 Jan 2022, 08:33
Vodacom pathetic
Once again waiting 7 more days Vodacom escalating one quiry after the other to prolong giving back money to customers. 1st January it would of been 7 day look its the 14th today. Still no money Pathetic
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Replies (2)
Vodacom's replyOfficial
14 Jan 2022, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2022, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Joanita K's updateReviewer Update
14 Jan 2022, 11:45The correct Information is not given, every time I call. Your agents is not doing their jobs. I'm fed up with your company's incompetence. We the customer's must wait because your agents is not doing their jobs correctly and giving all the I fo so we get what we want earlier. I am a vodacom customer for years. You never once waited for my money. Now I am waiting over 14 days for mine and it was said 7 days. Once again misinformation was given.
JK
Joanita K's update14 Jan 2022, 11:45
Reviewer Update
The correct Information is not given, every time I call. Your agents is not doing their jobs. I'm fed up with your company's incompetence. We the customer's must wait because your agents is not doing their jobs correctly and giving all the I fo so we get what we want earlier. I am a vodacom customer for years. You never once waited for my money. Now I am waiting over 14 days for mine and it was said 7 days. Once again misinformation was given.