EM
Eugene M
1 reviews | Active since Oct 2022
29 Oct 2022, 13:10
Vodacom Pathetic!!!!!
I did not receive a Sim card on Data, have been billed for it for 11 months-account reflects in arrears.28 Queries and 15 calls to Vodacom later I've still no resolve. Staff from Customer Care are too inept to solve, Management at Collections are too inept to resolve!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Oct 2022, 15:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Oct 2022, 15:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
EM
Eugene M's updateReviewer Update
29 Oct 2022, 15:59You are not reading properly... Consultants can't solve this... 11 months now! Get your Regional Director to contact me URGENTLY.
EM
Eugene M's update29 Oct 2022, 15:59
Reviewer Update
You are not reading properly... Consultants can't solve this... 11 months now! Get your Regional Director to contact me URGENTLY.