Vodacom Pathetic
I'm calling in to query my airtime balance which they 'stole' n i was calling in waiting on the ivr for about 10 min my calls were getting dropped i managed to get through to this "tired" agent Lehlohonolo n told me he can't tell me what happened he's gonna log an SR n his supervisor couldn't help either m(Sindiswa). Vodacom needs to take care of their customers before they go elsewhere
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SA, Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA, Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team