WF
Willie F
1 reviews | Active since Jan 2018
01 Feb 2019, 17:30
Vodacom pathetic
Vodacom cant do a simple simm swap. After 5 calls to customer care they still cant do it. The only solution I have is to return the upgrade phone and try another service provider.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Feb 2019, 17:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2019, 17:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Feb 2019, 18:45Dear Willie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and your number is saying that the subscriber we have dialled is not available, please try again later.
We'd like to get this sim swop sorted for you and have you back up and running on the network in no time. Please email us at *** with the number you'd like to do the sim swop on and as well as an alternate contact number.
Once we receive your email, we will be able to assist with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and your number is saying that the subscriber we have dialled is not available, please try again later.
We'd like to get this sim swop sorted for you and have you back up and running on the network in no time. Please email us at *** with the number you'd like to do the sim swop on and as well as an alternate contact number.
Once we receive your email, we will be able to assist with your query. Regards Consumer Website Team(SA)
Vodacom's reply01 Feb 2019, 18:45
Official
Dear Willie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and your number is saying that the subscriber we have dialled is not available, please try again later.
We'd like to get this sim swop sorted for you and have you back up and running on the network in no time. Please email us at *** with the number you'd like to do the sim swop on and as well as an alternate contact number.
Once we receive your email, we will be able to assist with your query. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and your number is saying that the subscriber we have dialled is not available, please try again later.
We'd like to get this sim swop sorted for you and have you back up and running on the network in no time. Please email us at *** with the number you'd like to do the sim swop on and as well as an alternate contact number.
Once we receive your email, we will be able to assist with your query. Regards Consumer Website Team(SA)