1 reviews | Active since Jul 2016
Vodacom Pathetic!!
I signed my new vodacom contract at DionWired The Grove on Wednesday 6 June.I paid for a new sim-card and connection fee. I also took delivery of my new Samsung S8. I was told all is an order, just have to wait for 1 to 24 hours for sim-card to be connected.(By the way, Telkom mobile connected my sim card on the spot when I purchased it.) After 44 hours with no connection yet I phone Vodacom, only to hear that I must go back to Dion The Grove because there is something wrong with my new contract. Dion The Grove is clueless, Vodacom is clueless. Nobody can help me.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Eugene
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Hi Eugene
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ