1 reviews | Active since Jan 2018
Vodacom pathetic
After numerous attempts to be reimbursed for all of the months of unauthorised debits no one has taken the initiative to call me and make sure they speak to me and ensure that my money is given back to me, so Vodacom, here goes I will be putting you guys in the paper, and also I have all of the voice recordings of the conversations I have had with all the consultants who gave me the run around, the consultants who where rude and promised to get my money back but haven't, I will be circling these voice recordings especially of the one man who was October something, I will upload those recordings to Facebook, Twitter, Instagram, send it to all of my what's app contacts..... And let them start sharing !!! It's what Vodacom deserves, pathetic as hell. When taking out the money from my account which was not authorised was indeed very easy , but to put back the money is extremely difficult, well you guys have wasted enough of my time..... it's time for me to take action against you people
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
