MC
Mariska C
1 reviews | Active since Jan 2015
09 Feb 2015, 08:56
Vodacom = Pathetic
I have never in my life seen such pathetic service delivery. We have been experiencing network signal problems for the last few months in Wolmaransstad. Vodacom's Call Centre has been called several times and there are existing queries about this issue. But now when we call the Call Centre and select the option of an existing query, they hang up! Nobody from Vodacom has even tried to correct the problem. Vodacom is *****ing their customers' money as they do not see to it that their networks is working properly, but expect their customers to pay their bills every month. If you do not attend to our query immediately, we (the half of Wolmaransstad) will be seeking legal assistance.
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Replies (1)Vodacom's replyOfficial
09 Feb 2015, 10:21Hello MariskaCloete,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply09 Feb 2015, 10:21
Official
Hello MariskaCloete,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
