AJvV
Anro Jansen van Vuuren

1 reviews | Active since Oct 2021

05 Feb 2025, 12:51

VODACOM PATHETIC!!

Good day,

Once again, VODACOM!!!!!!!! Can you believe this!!!!!!!!!! My account was handed over to Vodacom Attorneys because of non payment.

VODACOM, CAN YOU PLEASE WAKE UP!!!!!!!!!!!!!!!!!!!!!

You want to charge me for a service that I have never received!!!!!!!!!!!

My Fibre installation was suppose to be done on 28 December 2024, and after 200 calls that I have made to VODACOM, up until today, nobody from VODACOM came back to me.

AND GUESS WHAT, UNTIL TODAY, 5 FEBRUARY 2025, MORE THAN A MONTH LATER, I RECEIVE AN EMAIL FROM ATTORNEYS SAYING THAT VODACOM HANDED ME OVER TO THEM, FOR WHAT, A SERVICE THAT I NEVER RECEIVED???????????????????

YOU ARE A JOKE!!!!

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2025, 14:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team