PR
PAUL R

1 reviews | Active since Dec 2020

20 May 2021, 09:06

VODACOM PATHETC SERVICE PROVIDER

aolo Rijavec VODACOCOM, THE PATHETIC SERVICE PROVIDER Like · Reply · 1m

Paolo Rijavec Amazing that after all the big complaints to VODACOM, the only replies that are received in each complaint, are ;

Business reply Vodacom's reply: 13 May 2021, 07:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

I get advised that a message has been posted, that only I can read, however, no messages are received and no further communication.

"JUST SWEEP THE COMPLAINT UNDER THE CARPET, AND HEPEFULLY THE CLIENT WILL GO AWAY QUIETLY", IS THE SILENT MESSAGE BY VODACOM.

PATHETIC PATHETI USELESS TOTALL DISINTERESTED LACK OF SERVICE

JUST GIVE US YOUR MONEY SAYS VODACOM.

Being in the service industry, I strongly suggect that VODACOM REPLACE USELESS STAFF AND MANAGEMENT

VODACOM HAS ABSOLUTELY NO UNDERSTANDING OF HOW TO DEAL WITH CUSTOMERS.

IF THIS SITUATION, LACK OF SERVICE ETC, HAPPENED OVERSEAS,

VODACOM WOULD HAVE BEEN A DEAD DUCK IN THE WATER,.....

A VERY LONG TIME AGO.

VODACOM COULD NEVER SURVIVE IN A FIRST WORLD COUNTRY.

DIGUSTING DISTURBING HOPELESS

SERVICE PROVIDER

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Replies (1)
Vodacom
Vodacom's reply20 May 2021, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team