1 reviews | Active since Oct 2010
Vodacom Pather customer service
<p>Clearly vodacom doesn't understand the meaning of customer service and adhering to SLA with their customers .I requested for my line to be reactivated on the 09th Dec to date nothing has been done.dololo..zilch.they said it will be done within 5-7 working days?? On the 19 Dec I was told it was escalated and by end of day it will be worked on and was promised that by today it will be resolved...Guess what I'm still waiting...Vodacom has list it completely so ***********... Will you please reactivate my line Ref: EC-04IK-2IC0QN, if this is difficult for you say so then will port my lines to another network provider....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Miss Susan Molefe
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Miss Susan Molefe
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support