Vodacom patetiese diens
Ek het die swakste diens van vodacom ontvang die afgelope 5 dae. Hulle bly my ****ak en se my rekening is in "arrears" met R321.42 en as ek n staat aanvra wys dit R0.00 ek word die heeltyd heen en weer ge"transfer" net omdat die een nie weet wat aangaan of my kan antwoord nie. As ek die dames vra vir hoofkntoor se nr word ek net op hold gesit en nooit weer iets nie. Nou vra ek met wie kan ek praat om die rekening probleem aftehandel? Joh-Marie ********** 791
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Vodacom's replyOfficial
25 Jan 2019, 15:38 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2019, 15:38
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Jan 2019, 17:28 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Vodacom's reply25 Jan 2019, 17:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team