Vodacom pateties

The most horrible company and service ever, a field agent of vodacom came by my house one evening advertising vodcom fibre, I already had fibre at thag time with vox telecom, so we spoke about the packages, I told the guy(Derick) thst I will let him know in few days if I want to sign up beacause vodacom is actually R100 cheaper than vox for the same speed, so I let him know I want to proceed with the 50/25 fibre line(we only spoke on whatsapp me and Derick, only with him) first they came a month to early with the installation, even Derick was surprised that they came so early beacause me and him desuccesed the 1st of next month, but anyway I did not stop them as I did want the fibre, Derick then tol me the 1st 30 days is free thats all he told me, not that its just for the LTE line not for fibre, he just said the 1st 30 days is free, and my installation and router everything free, and my installation was done the 6th of june, obviously its 30 days till the 6th of jully, so that days should be free, thats how I take it if someone that signs me up tells me that, but only the 1st of august they litteraly tried the 1st debit order, but it failed, I have never via any messenger or email have I recieved a proof of invoice from vodacom, never after the 6th of jully, now the debit order failed the 1st and I dont know why, 2nd mont same thing failed insuffieciend funds even though I had more than R800 in my account and thag is wat my account cost a month, after the second month nobody ever contacted me and axplained or asked me whats wrong, They just suspended my line, for four days, I needed to call them to ask whats wrong, they then told me I owe then R2300, they charged me that 1st 30 days also, and I didn't understand why, its supposed to be free, and nobody tries to understand that when I tell then at vodacom, they just keep telling me there is an invoice on their side, but I never recieved one till this day, even I though I asked them, I payed my R800s I missed but refused to pay the 1sr month, they then susspended my line, its 2 months now, and I have paid every month my R800 via eft beacause I dont want to pay that full 1st month, they then told me after a month and half that the 1st 3p days free package is only for TLE line, I explained my self blue to them that nobody told me that from the beginning(this is a month and a half in without my fibre) I emailed my whole whatsapp conversation screen shots to vodacom, nobody even responded properly to that, but just a auto reply text, now after 2 months im tired of them I cant even cancel beacause then I have to pay all that money and my router, so I told them this pas saterday 26th that I will just pay the money, they then told me they can make a debjt order on monday(yesterday) and then they can activate in 24 hours time, it went off yesterday morning its still not on, when I called then today, they told me its 72 hours, now the one via messenger tells me I still have outstanding R38. 72 outstanding, I mean vodacom jjst made the full debit order yesterday, 3 persons at vodacom that tells me 3 different things, its just horrible service, my wifi is still not on.