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gail N
1 reviews | Active since Mar 2019
17 Jun 2024, 16:07
Vodacom password problems
My next problem with my vodacom account is that I can never enter any comp petitions etc as NONE RECOGNIZE MY PASSWORD - - - THIS IS CONSTANTLY REJECTED NO. MATTER WHAT!!!! SOOOO TIRED OF THESE HEADACHES WITH MY PHONE!!!! 😭😭😭😭😭😭😭
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Jun 2024, 08:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2024, 08:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jun 2024, 16:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that our records shows you have been contacted by our Hello Peter Team and was advised accordingly with regards to your query. Regards, Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2024, 16:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that our records shows you have been contacted by our Hello Peter Team and was advised accordingly with regards to your query. Regards, Consumer Website Team
Best regards,