Vodacom passive aggressive tele- operators

Stay away. Help service operator was totally passive aggressive about a fibre line being down. Asking my address over 4 or 5 times.. Trying to tell me to stick a pin in the reset button and hold for 30seconds. After 20 minutes of holding in buttons wLAN and sticking pins into the reset button.. She told me openserve is down.. Then gleefully told me it would take 48 business hours before i would get help.. She took ages to give me a ticket no. Then when i asked "what are u doing*she explained she couldnt find my address. After telling her my address for umpteenth time. Vodacom. Your telesales/help lady is a bladdy laugh.. Shes lucky she doesnt work for me. I would fire her. Vodacom earns millions from SA consumers. Train your ******* passive aggressive miserable staff. 😭