1 reviews | Active since Jun 2017
Vodacom passing the buck and not taking ownership and resolving an issue
We've been waiting for a month now for a new contract to be loaded. Sales and support have just been passing the buck to one another and the latest now is that it's an IT issue as the contract is not loading with the right amount. Seriously, a month already!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team