ML
Moshoeu L

1 reviews | Active since Apr 2019

15 Apr 2020, 20:03

Vodacom partnered with a ******* - disappointed

Vodacom is a reputable company but I don't understand how they can partner with a ******** company. I play shake up summer almost every day and lately, I have been winning 4-week free courses on Shaw Academy. I then followed on the link and finally signed up. The sad truth is that the free course is not even free, to activate your first module/class, you need to pay money, after realising such, I then opted to canceling my membership which is totally tiring and impossible. I am disappointed in Vodacom and I might consider moving to another network provider. Such disappointment!

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2020, 07:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team