MB
Mégan Bell

1 reviews | Active since May 2019

07 May 2019, 15:27

Vodacom parkade mall has the worst customer service imaginable

Vodacom in the parkade mall probably has the worst service in the world. Customer service staff offer no help and give attitude when wanting to make an insurance claim but the money is so easily deducted each month. Vodacom needs to up their game with the online services as well train their staff in basic customer service s****s. 0/5

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Replies (1)
Vodacom
Vodacom's reply07 May 2019, 15:54
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team