1 reviews | Active since Jan 2015

17 Jul 2024, 11:32

Vodacom $$$pam

When I pay a premium for a service I expect not to be spammed. This is something Vodacom does not seem to understand. After following a link where you can disable the spam it also states it might result in the termination of your line. Does anyone know if there is a legit way to get rid of their intrusive spam?

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2024, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply18 Jul 2024, 07:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/07/17 at 13:14:27 we have requested that your cellphone number be removed from all marketing calls and sms(s).

Regards

Vodacom Consumer Website Team

Best regards,