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Panashe M
1 reviews | Active since Dec 2019
15 Jun 2022, 10:16
Vodacom Paid-up Letter
I sent my paid-up letter to Vodacom for an account settled in January 2022, I haven't received any feedback and it's impacting my credit score.
This is really frustrating since they seem ***********. I would expect Vodacom to be a professional services provider.
I am very disheartened by their customer service
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Vodacom's replyOfficial
15 Jun 2022, 10:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 10:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team