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Siyabulela B
1 reviews | Active since Apr 2021
23 Apr 2021, 10:19
Vodacom paid up account
I have bad experience with vodacom I had an account that was handed over and I have since settled the account via debts collector but my name is still on credit bureau as an outstanding account . They didn't send me the settlement letter
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Vodacom's replyOfficial
23 Apr 2021, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Siyabulela B's updateReviewer Update
03 Aug 2021, 13:41Thank you for prompt response Indeed the matter was resolved
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Siyabulela B's update03 Aug 2021, 13:41
Reviewer Update
Thank you for prompt response Indeed the matter was resolved