Vodacom - Package migratation to incorrect package (their mistake) and then they dont rectify the problem.

Honestly stay away from Vodacom. Ive got 12 business contracts and I was contacted by Tashlyn Mo****a that I need to migrate my contacts to other packages as the ones I had with Vodacom was being discontinued. The one contract was migrated to a package I didnt authorize and now noone is helping me rectify this. Ive spoken to Xolisile Khumalo and Tashlyn numerous times, over 10 emails... over a month. Ive even contacted fb vodacom to help and they say they will look into it and noone gets back to me. Now my one package is up for renewal. I will not upgrade this package, but cancel it and move to another company. Ive had enough.