BS
Busani S

1 reviews | Active since May 2018

11 Jul 2018, 10:34

Vodacom p-squarem-games-c-01 service **** unsolicited subscription. REFUND ME!

Today i discovered that an "Entertainment Service" called "p-squarem-games-c-01" has been charged to my contract account at a rate of R10 A DAY by Vodacom without my knowledge or consent from Jan 10 2018 to today Jul 11 2018 when I decided to investigate and cancel it on Vodacoms site http://live.vodacom.co.za/vlive/portal_page_myaccount

This means I've been charged for 181 days, or R1810 !!! What the hell Vodacom. I want my money back. A full refund. You have ****med me, and I'm sure thousands of other people and are making millions from this *******. ***** charges should be laid against your CEO for this **** that this company Vodacom is operating!

0
Replies (2)
Vodacom
Vodacom's reply11 Jul 2018, 11:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BS
Busani S's update06 Aug 2018, 11:58
Reviewer Update
My issue was resolved and my account was credited accordingly.