Vodacom - P Poor Customer Service.

Nil Stars! Vodacom is off the scale in terms of giving bad, bad, bad service. I will never in my life ever grave Vodacom with my hard-earned money. I have been trying to get a call transcript from them for almost 90 days without success since July 20th. Spoke to their stupid bot called Tobi. As useless as it gets. Sent a mail to customerservices@vodacom to be told to speak to Tobi. Spoke with Langa, Taneleka, Sachin, Zakicha, Nxolisiwe, and Feroz ( Feroz <== the most useless of the lot) in their Cancellations & Retentions Dept. No one cares to assist. Imagine the irony in calling a Dept Retentions ..... No processes to help, no systems to help, no people that are enabled and empowered to help. Big fat money making machine that doesn't care anything about their customers. I'd rather let rats chew out my eyes and chew broken glass than deal with Vodacom.