CG
Carol G
1 reviews | Active since Dec 2023
01 Mar 2024, 13:16
VODACOM OWES ME MONEY
Vodacom Your inefficiency and incompetence has become a joke. You owe ME a sizeable sum of money. Check your records and do not send me any more messages re paying you. “ Avoid call queues and arrange payments on your Vodacom account by texting us for free. SMS PAY ARR to *** from your arrears cell phone number for an arrangement. “ Nearly a YEAR to resolve this !!!
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Vodacom's replyOfficial
01 Mar 2024, 14:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2024, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team