Vodacom owes me

Help with #vodacom

I have been having struggles with Vodacom since last year March. I have been trying to cancel my 10 gig ****le device and data with the company to no avail . Vodacom has been charging me R500 per month since my initial cancelation in March! Only then tell me in November that I never canceled the data, only the device was canceled (which was a ridiculous R8) ! Vodacom now owes me R5500!!! I've been on their "customer service" hotline repeatedly for the last 11 months with no avail... But as soon as they think the customer owes them money the phone doesn't stop ringing. How does this work #vodacom?

I have now canceled my debit orders just so that Vodacom will not be able to debit be for the canceled device.

I am at my wits end.

This is truly my last resort.

Maybe it will actually get something sorted..