BT
Boni T
1 reviews | Active since Mar 2021
03 Jul 2023, 12:26
Vodacom owes me
I cancelled my data contract in February, Vodacom deducted more than the agreed amount end of March, reported the issue , Vodacom gave me a run around as they were investigating the issue. Till today I’m still waiting for my money , it’s even hard to get through them by call cause they don’t do self service on cancellations .
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Vodacom's replyOfficial
03 Jul 2023, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2023, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team