LP
Liza P
1 reviews | Active since Dec 2021
02 Dec 2021, 16:16
Vodacom owe me money
I’ve been a client at Vodacom for 25 years. They have been sitting on R25000 of my money, that they owe me, and I just can’t get it back from them. Promises for 3 months, and I even reached out to their social media team. Still nada. Today I got a WhatsApp saying my query is closed. Just shocking.
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Vodacom's replyOfficial
03 Dec 2021, 06:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 06:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LP
Liza P's updateReviewer Update
03 Dec 2021, 18:46Vodacom social Media Team promised to refund the money I’ve been waiting for for 3 months and to phone me back at 3 once the payment was processed.
Of course this did not happen.
Deeply disappointed as I really badly need the R25000 back
Of course this did not happen.
Deeply disappointed as I really badly need the R25000 back
LP
Liza P's update03 Dec 2021, 18:46
Reviewer Update
Vodacom social Media Team promised to refund the money I’ve been waiting for for 3 months and to phone me back at 3 once the payment was processed.
Of course this did not happen.
Deeply disappointed as I really badly need the R25000 back
Of course this did not happen.
Deeply disappointed as I really badly need the R25000 back