RL
Ryan L
1 reviews | Active since Feb 2016
27 Jun 2022, 17:12
Vodacom overpaying and underdelivering
Vodacom has been overcharging me for months on my contract, where I am paying in the vicinity of R300 for a bundle that I should be paying R185 for (their consultant let that one slip the other day, fortunately, otherwise I might never have known), and I have escalated this matter but no one has gotten back to me.
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Vodacom's replyOfficial
28 Jun 2022, 07:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team