Vodacom Overcharging Since February 2017

<p>Good day, In February I upgraded my Vodacom data conract from 5 gig to 10 gig. 10 gig was on sale for R299 / month. Last month I phoned Vodacom and realized I was paying to much. I officially submitted complaint over the phone and they said somebody will phone me back. Needless to say nobody did. Then I went to Vodacom branch at N1 City and concultant said they can't help me and I need to phone their customer care. Then a consultant of Vodacom phoned me and tried to sell me a 10gig montly data contact, which I was already on. So i complained to the concultant about my billing issue, she said she will get someone to phone me back, but nobody did. ITs now been about 2 weeks and today I say Vodacom debit order still taking to much money. Seriously, it think Vodacom's service is very poor and the fact that they have b een billing me to much, well I think that can legally be called *****t as they are chargme more that what was ageed. Futher I also requested concultant to have montly statements emailed to me. Once again, i am still to recieve a email. SO, VODACOM's service is seriouly non-existant so far!</p>