NP
Nico P
1 reviews | Active since Nov 2020
23 Nov 2020, 17:16
Vodacom overcharging on Red contract deal
I am having trouble with my Vodacom Red package since I migrated to a business plan. It's going on 5 months that I am being overcharged in access of R1000 a month by Vodacom, everytime I enquire they tell me that they are working on the problem and will give me credit. I am fed up with Vodacom, empty promises and terrible customer service, and this on a business contract.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Nov 2020, 06:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
