1 reviews | Active since Mar 2009
Vodacom overcharging on monthly billing!!!
Vodacom has been charging me an extra fee every month since September 2017, for what they claim is for "vodalife", whatever that is, which i dont even know what it is. Vodacom claim i subscribed to this vodalife but they can tell me when. Well i dint subscribe to such!!. As that is not enough, every month since September 2017 they have been promising me a refund and nothing came out of their promise and they still continue to charge me every month. So far the amount is now over R2000,00. So guys be careful, looks like Vodacom has found a new money making scheme!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
