LN
Linda N

1 reviews | Active since Feb 2013

28 May 2018, 13:01

Vodacom overcharging month after month

I am still waiting for my detailed invoices requested more than a month ago. Once again I received an invoice this month double the amount it should be. No detail of what the amount of R1900 is made up of now. I am cancelling my contract with Vodacom but first I need my account sorted out. Vodacom is one big hassle in my life.

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Replies (1)
Vodacom
Vodacom's reply28 May 2018, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team