Vodacom Overcharging Customers

<p>This is my second incident of appalling service from Vodacom in less than 3 months. Firstly, I was upgraded without my consent and now, after I upgraded my phone, I have been charged for both my old package AND my new package. After 40 minutes on the phone I was told they would log a service request and someone would look at the problem within the next TWO to THREE weeks. It's amazing how quick Vodacom is to take your money but try getting it back? I won't hold breath.... Shocking service once again. Surely there must be better service providers out there....,</p>