1 reviews | Active since Sept 2016
<p>I received an sms from vodacom stating that i have exceeded 70% of my mandatory R2100 call limit. This came as a shock to me as i hardly use the phone ever since i got a new contract. i then contacted vodacom, and they told me that the bill is for data usage- which is suprising because i do not have access to use internet on the phone i was using!!- not even whatsapp for that matter!! Vodacom had better fix this and fast, as i will not be paying this bill- this is just ****************!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Miss Mkhize,
Feedback has been provided and your matter resolved.
Regards,
Cassandra
Best regards,
Dear Miss Mkhize,
Feedback has been provided and your matter resolved.
Regards,
Cassandra
Best regards,
i will advise when this matter is resolved. for now it is not resolved
i will advise when this matter is resolved. for now it is not resolved
Thanks. This matter was resolved. i am a happy customer now
Thanks. This matter was resolved. i am a happy customer now
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