RC
Rynard C

1 reviews | Active since Mar 2009

15 Mar 2017, 12:12

Vodacom overcharging

<p>I just checked my usage for the month. It shows that I have used R185.63 worth of data but my available data for the month is still 508MB. </p> <p> </p> <p>How am I being charged if I am not even out of bundle yet?</p>

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,