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Donavan B
1 reviews | Active since Apr 2015
04 Oct 2024, 05:53
Vodacom overcharges & still awaiting refund
Vodacom Fibre has still not refunded me for charging me 500mbpd/200 mbps and only getting 50mbps/50mbps also still waiting for credit note????
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Vodacom's replyOfficial
04 Oct 2024, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2024, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team