JF
Jorge F
1 reviews | Active since Nov 2010
11 Mar 2019, 08:55
Vodacom overcharges on account
i have noticed that they have upgraded my package without consulting me. i have logged the complaint and it has been a week and no reply. it has happen to my brother too where they start adding extra service on your account.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Mar 2019, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2019, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team