Vodacom overcharges my account.
Vodacom is causing so much inconvenience, they overcharge my account every month and claim to credit me but only to take the money to my vodacom account but not crediting my actual bank account and this affects my debit orders since they double my bill, I'm not taking any contract anymore with vodacom and ICASA must know about this overcharging tactics by vodacom, and they even add insurances that you never agreed to.
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Vodacom's replyOfficial
02 Apr 2019, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2019, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
03 Apr 2019, 14:26Up to now I have not received any call from vodacom, but vodacom you are causing so much inconvenience to my finances. It shows that you are taking me for a ride.
's update03 Apr 2019, 14:26
Reviewer Update
Up to now I have not received any call from vodacom, but vodacom you are causing so much inconvenience to my finances. It shows that you are taking me for a ride.