Vodacom overcharges, does not respond to dispute, shocking service

<p>On 1 July Vodacom deducted from my bank account MORE THAN DOUBLE what was owed for my cellphone usage in June.</p> <p> </p> <p>The call centre was unable to assist so on 2 July I attended at the Vodacom store in Woodmead to report the issue and a dispute was emailed ********** I followed up with this email address on 9 July.</p> <p> </p> <p>On 15 July I finally received my itemised billing for cellphone usage in June which confirms the incorrect amount was deducted from my account.</p> <p> </p> <p>I have still not received any feedback from Vodacom.</p> <p> </p> <p>This is totally unacceptable. Your service is disgraceful.</p>